Malaysia is a vibrant and dynamic country with a rapidly growing economy. This growth has led to an increase in demand for home appliances, as more and more people can afford to purchase these items. As a result, there is now a wide variety of home appliance stores in Malaysia, each offering its unique selection of products and services.
If you are looking for the best home appliance stores in Malaysia, then you have come to the right place. In this article, we will discuss ten of the top home appliance stores in Malaysia. These stores offer a wide variety of products from top brands, as well as competitive prices and excellent customer service.
How to Choose a Good Home Appliance Store?
A good home appliance store should have the following criteria:
- Diverse Product Range: A top-notch home appliance store boasts a diverse selection, catering to a spectrum of needs. From advanced kitchen gadgets to state-of-the-art home automation systems, a comprehensive product range ensures customers find solutions that align with their lifestyles.
- Expert Staff Assistance: Exceptional stores prioritise customer service, offering expert assistance from knowledgeable staff. Whether guiding customers through product specifications or providing insights on the latest technologies, a helpful and informed team enhances the overall shopping experience.
- Transparent Warranty and Policies: Transparency in warranty terms and store policies is a hallmark of reliability. A reputable store communicates warranty details, return policies, and after-sales services, instilling confidence in customers about the longevity and support for their purchases.
- Innovative Demo Spaces: A good home appliance store provides interactive and innovative demo spaces. Customers can experience products firsthand, fostering a tactile understanding of features and performance. Demo spaces contribute to an immersive shopping experience, allowing customers to make informed decisions.
- Customer Reviews and Ratings: An effective home appliance store values customer feedback. By prominently displaying reviews and ratings, potential buyers can benefit from the experiences of others. This transparency establishes trust and helps customers gauge the real-world performance of the products they are considering.
Our Selection of 10 Best Home Appliance Stores in Malaysia
Discover a symphony of quality and convenience as you explore our curated list of the best home appliance stores in Malaysia. From well-established brands to local favourites, these stores offer a diverse range of appliances to suit your needs and preferences.
1. Harvey Norman
Discover the epitome of retail excellence at Harvey Norman, a dynamic force in Malaysia’s shopping landscape since 2003. Originating from Australia, this omni-channel juggernaut redefines the shopping experience across Electrical, Computers, Furniture, and Bedding. Harvey Norman’s international footprint spans Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia, Malaysia, and Singapore, with an eye on further expansion in Asia. More than a retailer, Harvey Norman is a celebration of innovation, integrity, and respect. From state-of-the-art electronics to exclusive furniture sourced globally, and a variety of bedding solutions, the store caters to diverse tastes and needs.
Beyond its extensive product range, Harvey Norman seamlessly blends offline and online shopping, acknowledging the pace of modern life. The brand’s commitment extends to empowering its people and giving back to the community through regular CSR activities. “Go Harvey, Go!” encapsulates the energetic and entrepreneurial spirit that defines the store. With easy payment options and free delivery, Harvey Norman invites you to not just shop but embark on a journey where every purchase contributes to innovation, empowerment, and community well-being.
Operating Hours:
10:30 am – 07:00 pm (Closed during weekends and public holidays)
Visit Them Via:
Website | Facebook | Locate Store
2. Sen Heng
Step into the world of Sen Heng, Malaysia’s premier consumer electronics chain with over 100 stores nationwide, delivering unparalleled convenience to your doorstep. More than just a shopping destination, Sen Heng is committed to a unique and valuable experience every time you visit. Stay ahead with the latest and greatest in electronics, sourced from reputable suppliers with rigorous quality control. Sen Heng is not just about products; it’s a mission to enhance your quality of living.
Explore a comprehensive range, from kitchen appliances to smartphones, all under one roof. What sets Sen Heng apart is its dedication to service excellence. Professional in-store and after-sales services ensure a seamless journey from purchase to delivery. Flexible payment options cater to your needs, and as a member, enjoy the luxury of free delivery within 50km. Sen Heng isn’t just a store; it’s your electronic lifestyle partner, offering quality, convenience, and unmatched service.
Operating Hours:
9:30 am – 06:30 pm (Monday – Sunday)
Visit Them Via:
3. ESH
Explore the realm of ESH Electrical, a trailblazer in electrical products, home and kitchen appliances, personal care items, and more. Since 1983, they’ve prioritised delivering high-quality, reliable products, setting the standard for meeting diverse customer needs. With stores in strategic locations like SS2, Empire Subang, Bangsar Shopping Centre, Starling Mall, Kepong, and EkoCheras Mall, they continually introduce innovative solutions tailored to your unique requirements. Discover a curated selection of top brands, including Sharp, Samsung, Panasonic, LG, Sony, Dyson, and more.
Whether you prefer the in-store experience or the convenience of online shopping, their e-commerce store ensures easy access to your favourite products with efficient delivery through their service or trusted courier partners like DHL, GDex, and PosLaju. At ESH, satisfaction goes beyond the sale. The strong emphasis on after-sales services reflects their commitment to your comfort and peace of mind. Enjoy the flexibility of 0% interest payment schemes for up to 36 months, in collaboration with major banks, making quality products more accessible.
Operating Hours:
09:30 am – 06:30 pm (Monday – Friday)
Visit Them Via:
Website | Facebook | Locate Store
4. HLK
HLK is a beacon of excellence in the world of electrical appliances. Founded in 2000 by Dato’ Leng Jig Leong, HLK has grown into a market leader with 22 branches across Klang Valley and Perak. Their core commitment at HLK is to retail quality electrical appliances, enriching lives and homes throughout Malaysia. Since 2012, their slogan has been a testament to their dedication to customer satisfaction and service excellence in the competitive market. At HLK, they strive to offer a diverse product range at competitive prices, ensuring a great selection of high-quality items.
With convenient locations, a focus on service excellence, comfortable shopping environments, and prompt delivery, they aim to exceed customer expectations. Their philosophy revolves around providing the highest level of service, creating a swift and efficient response to after-sales needs. At HLK, they believe in a collaborative effort to achieve these goals, ensuring that every interaction with the brand reflects the commitment to quality and customer satisfaction. Welcome to HLK, where better living begins.
Operating Hours:
Outlet: 10:00 am – 09:00 pm (Monday – Sunday)
Office: 09:30 am – 06:30 pm (Monday – Friday)
Visit Them Via:
Website | Facebook | Locate Store
5. TBM
Welcome to TBM, your destination for powering quality lifestyles. The commitment here revolves around delivering unparalleled quality in products and services, ensuring that customers are served by professionals who adhere to the highest standards. As pioneers in the service industry, TBM places a strong emphasis on customer service, aiming to continually enhance the services offered to provide customers with the best service experience possible.
Explore an extensive range of electrical appliances, covering everything from consumer electronics, audio-visual products, and mobile gadgets to home and kitchen appliances, office automation products, and health and beauty care items. The commitment extends beyond product offerings to a comprehensive suite of services. With a dedicated team of technical and administrative staff, the service centre is a one-stop solution for all types of home appliances. Whether it’s product checking and repair, cleaning and maintenance, or original and extended warranty services, TBM is your trusted partner in powering quality lifestyles.
Operating Hours:
09:30 am – 09:00 pm (Monday – Saturday)
10:00 am – 09:00 pm (Sunday)
Visit Them Via:
Website | Facebook | Locate Store
6. Best Denki
Welcome to Best Denki, where commitment revolves around the BEST 5 ‘S’: Speed, Smile, Service, Selection, and Satisfaction. Aspiring to be the preferred electrical and electronic retailer in the region, Best Denki operates one of Japan’s largest networks of chain stores, continually evolving retail concepts to meet diverse customer needs. Success extends globally, with branches in Southeast Asia and a strong presence in Singapore, Malaysia, and Indonesia. Singapore serves as the headquarters for overseas operations, boasting 44 outlets and spearheading expansion into new global markets.
With over 354 retail stores worldwide, including 308 in Japan, 13 in Singapore, and 7 in Malaysia, Best Denki is synonymous with quality service and integrity. Upholding the principles that fueled success, Best Denki provides comfort and fulfilment to customers’ lifestyles. Welcome to Best Denki, where excellence is not just a standard; it’s a way of life.
Operating Hours:
10:00 am – 06:00 pm (Daily)
Visit Them Via:
Website | Facebook | Instagram | Locate Store
7. Courts
Welcome to Courts, a retail powerhouse under Nojima APAC Limited. Leading in Malaysia since 1987, Courts boasts over 46 stores nationwide, offering a one-stop home shopping experience with electrical, IT, and furniture products. As part of the Tokyo Stock Exchange-listed Nojima Corporation, Courts is committed to making aspirational home products easily affordable, adhering to the Courts Price Promise for competitive pricing. Courts is not just about products; it’s a platform for career growth. Join a multinational team of retail professionals in an environment that encourages creativity and ambition.
For those with an instinct for success, Courts offer a dynamic workplace with attractive remuneration, fantastic staff benefits, and promising career opportunities. Explore their diverse product range, including televisions, fridges, washing machines, air conditioners, furniture, mattresses, laptops, and smartphones. Courts make purchasing easy with flexible financing solutions, ensuring affordability. Welcome to Courts, where innovation meets affordability, and your journey towards career growth begins.
Operating Hours:
10:00 am – 09:30 pm (Monday – Sunday)
Visit Them Via:
Website | Facebook | Locate Store
8. HomePro
Welcome to HomePro, your go-to destination for comprehensive home improvement solutions. With a wide array of products and services, HomePro serves as a convenient one-stop shop for appliances, furniture, lighting, hardware, and building materials. The company’s three core concepts—Build It, Improved It, and Live It—cater to every stage of home enhancement. Under “Build It,” customers access essentials for home construction, including plumbing tools, hand tool sets, door designs, paint, and electrical items. The “Improved It” concept focuses on post-makeover maintenance with tiles, kitchen cabinets, bathroom accessories, and more.
Adding the final touch, “Live It” allows customers to beautify and refine their living spaces. HomePro sets itself apart with interactive displays and demo areas, offering a hands-on experience for informed purchasing decisions. Recognised with awards like the Asia Responsible Enterprise Awards and Malaysia Good Design Award, HomePro is a leading home improvement retailer, ensuring a comfortable shopping experience and exceptional customer service. Welcome to HomePro, where your home improvement journey meets excellence.
Operating Hours:
9:00 am – 06:00 pm (Monday – Friday)
Visit Them Via:
Website | Facebook | Locate Store
9. DS Home
Welcome to DS Home, where ease and comfort converge with a diverse array of home appliances and electrical products. Globally renowned stores present an impressive selection of products, exceeding expectations in both deals and quality. Now, with expansion into e-commerce, the convenience offered has reached new heights. Discover a seamless shopping experience with just a simple click. Product categories span kitchen appliances, home appliances, home entertainment, health and beauty, and digital gadgets. Whether in search of cutting-edge kitchen solutions, home essentials, entertainment systems, health and beauty products, or the latest digital gadgets, DS Home has you covered.
Experience a journey of effortless purchase, smooth payment, timely delivery, and hassle-free after-sales service. DS Home is dedicated to providing unparalleled convenience at every step. Welcome to DS Home, where your home needs find fulfilment with unmatched ease and efficiency.
Operating Hours:
10:00 am – 09:30 pm (Monday – Sunday)
Visit Them Via:
Website | Facebook | Locate Store
10. One Living
Welcome to One Living, a premier destination for consumer electronics, lighting, and furniture in Malaysia, boasting decades of industry expertise. With a widespread presence of over 40 locations across West Malaysia, the commitment is to offer a comprehensive one-stop solution for enhanced living. The dedication to providing a wide selection of product categories in-store reflects the mission to be the go-to destination for diverse needs.
At One Living, customer satisfaction is at the heart of core beliefs. The focus is on delivering a great customer experience and setting the standard for excellence in the industry. Product categories encompass home appliances, kitchen appliances, air solutions, TVs and audio, as well as beauty and personal care items. Discover a world of quality and convenience at One Living, where the goal is to enhance your living space with top-notch products and unparalleled customer service. Welcome to a better living experience with One Living.
Operating Hours:
10: 30 am – 09:00 pm (Monday – Saturday)
10: 30 am – 08:00 pm (Sunday)
Visit Them Via:
Website | Facebook | Locate Store
Final Thoughts
In the symphony of home appliance shopping, the 10 best stores in Malaysia compose a harmonious blend of quality and convenience. From the cutting-edge offerings at Harvey Norman to the diverse product categories at One Living, each store plays a unique note in catering to the diverse needs of consumers. The melodic journey through stores like HomePro, Courts, and DS Home creates a seamless shopping experience, harmonising product excellence with interactive displays.
As consumers explore the crescendo of choices, the commitment to affordability and innovation at Best Denki and HLK adds depth to the symphony. The finale, led by TBM, Sen Heng, and ESH Electrical, encapsulates a commitment to quality service and a diverse range of products. This symphony of the 10 best home appliance stores in Malaysia resonates with the promise of elevating homes through a blend of quality and convenience.